Service Centre
IP Integration has invested heavily in providing an industry leading service desk to manage all aspects of the support service offered. Our Service Desk is manned 24 hours a day, 365 days a year, by experienced staff allowing you to log problems at any time and receive updates to any logged issues.

Single Point Of Contact
Whilst the Service Desk will take care of all Call logging and management of calls and other queries, you will have one Account Manager, who will look after your account, and be your central point of contact.

Change Management
During the course of any contract there will be times when changes will need to be made to the supported infrastructure.