The IP Integration range of integrated service modules provides a robust core of functionality that is specifically relevant to most debt recovery operations. Our speech modules bring development costs and timescales right down so that our solutions are within the reach of even the smallest debt recovery agencies.

The core functionality of these standard applications can then be adjusted, expanded, scaled and tuned to your particular requirements with the minimum of additional development work required. The solution will cleanly integrate with practically any backend systems, IT architecture and Telephone system.

At IP Integration we have gained some insight into the relationship between creditor and debtor from your perspective. We understand that progressive debt collection operations like your own wish to cultivate a highly service-oriented and peer-cooperative ethos where client care is paramount. In our view, IP Integration can make a significant contribution in this respect while simultaneously reducing the costs associated with the provision of high service standards.

Our call routing and handling solutions enable high levels of automation and related cost savings to be achieved, while ensuring that where clients have been assigned a dedicated credit advocate to handle their claims, their calls are routed through to the appropriate advocate every time. Similarly, our solutions ensure that collectors are able to handle claims from the very first call to final co-ordination in any litigation, assuring the best possible customer service throughout your communications and litigation.

Our automated telephone payments solutions provide a highly secure and completely confidential method for collecting payments. Unlike web based payments systems, telephone payment systems are accessible to the entire UK population. We can point to ample independent research confirming that the phone is by far the preferred method of interacting with organisations for the majority of people. Solutions we have deployed in local government for council tax payments have actually increased overall collected revenues and even reduced bank charges.

There are many more interesting applications for our technology that can make a big impact on your operations. Why not send us a mail now and we'll set up an appointment for a consultant to demonstrate our solutions and fill you in on some more interesting possibilities.

For an introductory meeting or quotations please contact IP Integration direct
on 0118 918 4600 or email us at contact@ipintegration.com